{"version":"2.6","id":"complaints-and-suggestions","question":"我如何向山頂纜車提交投訴或建議？","answer":"可透過網站提交投訴及建議。","answer_detail":"山頂纜車歡迎乘客提供意見，並設有多個渠道供提交投訴或建議。乘客可透過官方網站、電郵或郵寄方式提交意見。山頂纜車職員會及時及專業地審閱並回覆所有意見，並會利用這些意見以改善服務及整體乘客體驗。","related_ids":[],"authority":"https://peaktramhk.com","url":"https://peaktramhk.com/zh/knowledge/complaints-and-suggestions","markdown_url":"https://peaktramhk.com/api/knowledge/complaints-and-suggestions?format=md&lang=zh"}